• Specialised expertise and tech POWERING PAYMENT INTEGRITY in every corner of healthcare

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When the system’s honest, everyone wins.
WE MAKE SURE OF IT.

EMPOWERING PATIENTS

Medicare and private health insurance should serve you – not confuse you. You deserve honest, easy-to-understand quotes and clear explanations of your costs before you commit to treatment. Our mission is to bring clarity and transparency to healthcare billing so you can make informed choices and feel confident every step of the way.

SUPPORTING PROVIDERS

You work hard to deliver quality care, and you deserve to be paid fairly and promptly for services you've properly provided. Our advanced technology and amazing team of expert billers support your compliance by automatically applying rules and checks behind the scenes so you can focus on patients – not paperwork or payment disputes.

ASSURING PAYERS

You’re the bank – so it’s only right that you know what you’re paying for, and why. Our smart technology helps prevent incorrect claims from being paid in the first place, while our post-payment audit and review services help you recover overspend and improve future outcomes. Better data. Better decisions. Better value.

OUR NETWORK

  • Advacned Health Dubai
  • Austalian High Commission New Delhi
  • Australia Unlimited
  • Croakey
  • Nexus
  • New South Wales Department of Industry
  • Queensland Government Health
  • St John of God Health Care
  • St Vincents Health Australia
  • Universtiy of Technology Sydney

  • Couldn't be happier

    I could not be happier, nor more confident. The service is excellent. I have very little effort. But high degree of certainty of being paid. I can simply focus on my work. The team are helpful and kind when I need to deal with them. They do more than I had expected. I feel really grateful. Thank you for all that you do.

    Anaesthetist, Victoria

  • Commendation

    I really have appreciated the efficient service, with all documents promptly received and confirmed, and reports of billing and receipting as well as the web-based access, and queries raised promptly.

    Billing client

  • I'm never going back!

    The other weekend on-call doctor still has half filled tick sheets in the boot of his car and I've already been paid.

    Corporate client beta tester - led to a companywide roll out

  • Best in show

    I was very impressed with the standard of transcription. I was pleased by the accuracy, format, and speed of the turnaround. I have used many services over the years and you have provided the best standard I have ever come across.

    Transcription client

  • Promises, promises

    I just want to let you know that yesterday, after my ward round, I literally billed and sent it in ten seconds. This included opening the app and entering my PIN. I love you!

    Synapps user

  • Minutes not hours

    I really do recommend Synapse and especially since the billing app became available. It is easy to use and very efficient, and certainly has changed my life - happy husband as payments come in quicker, happy daughter as I have more time for her, and happy me as billing now takes minutes and not hours!

    Synapps user

  • Even my kids love Synapps!

    Even my 10-year-old daughter raves about how the app has changed my life!

    Synapps user

  • Valuable support

    Synapse have provided valuable support to the Mid North Coast Cancer Institute for 2 years in relation to the provision of quality and timely medical typing transcription services.

    Glenn Paulus, Office and Business Manager – Transcription client

  • Easy to use billing system

    I am usually the most disorganised doctor when it comes to billing. I am so often having to run away to pick up kids or make a meeting that I don’t always remember to log the bill. With the app I can easily track back what I have missed once the label is in the system. They are trying to set up a similar system in the public hospital but I am still finding yours more accessible.

    Dr Clair Langford, Geriatrician – Billing client

  • Can’t ask for a better service

    Excellent services with Synapse. Easy to contact, always get back when queries are raised and prompt payment. Can’t ask for a better service.

    Dr Mehr Shaikh, Consultant Geriatrician – Billing client

  • Quality clinical coding service

    Very quick and great service. Thank you.

    Jim Tatlock, Habitat Therapeutics Private Hospital – Clinical Coding client

  • Advacned Health Dubai
  • Austalian High Commission New Delhi
  • Australia Unlimited
  • Croakey
  • Nexus
  • New South Wales Department of Industry
  • Queensland Government Health
  • St John of God Health Care
  • St Vincents Health Australia
  • Universtiy of Technology Sydney
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