Connect with us.

Discover all about what’s been going on in our world.
Choose from Latest News, Publications, Team Talk or watch our Videos.
Read about Events from Advance Health, a forum focused on healthcare networking, comprising of hot topics, interactive panel discussion and engaging networking interactions.

Synapse Connect September 2023

15 Sep 2023

Dear Synapse Network,

Welcome to Spring!

As Matilda Mania left these shores with our Tillies having done us all proud, we wanted to update you on what we’ve been up to. It’s been a while since we’ve updated our network and boy, have we been busy.

I’m continuing to …

Taking Australian digital health to the Middle East & beyond – Talking Tech Health

6 Sep 2023

Thom Soutter, Business Development Director at Synapse Medical Services joins the host of Talking Health Tech, Peter Birch, to discuss Synapse Medical Services unique approach health care financing systems. They explore how to extend digital health solutions internationally into …

Medicare Fraud Claims – 9News Investigates

29 Aug 2023

“The Jury’s out on whether Medicare fraud is uncommon or going undetected.” reports Annalese Bolt, journalist for 9News in her story delving into potential fraudulent Medicare claims. The Australian Government has only investigated 36 Telehealth services’ claimed but not provided…

A Roadmap for AI in Healthcare – Advance Health

19 May 2023

Advance Health met on 12th May for a discussion on the emerging role of AI in Healthcare. The session explored the opportunities in utilising the power of AI to drive innovation from provider to patient, reviewing the potential applications as well as the barriers that need to be…

Medicare Legal Issues in Bulk Billing produced by Leo Cussen Centre for Law

21 Apr 2023

The legal consequences for health professionals when incorrectly bulk billing can range from simple error through to misconduct findings, that can impact the right to practise medicine.

In this free seminar, presented by Dr Margaret Faux (Founder & CEO of Synapse Medical S…

Medicare Fraud – ABC News episode

8 Apr 2023

ABC News interviews Dr Pradeep Philip about the findings of his review into Medicare.
Aired on the 4th April 2023.

Watch video episode – Medicare ‘no longer fit for purpose’ amid widespread fraud (available until April 18, 2023 on ABC’s iview)

Listen to the audio transcr…

A landmark report into Medicare estimates non-compliance losses of up to $3 billion a year

4 Apr 2023

Investigative journalist and columnist Adele Ferguson discusses the recent independent report on Medicare by Dr Pradeep Philip in her opinion piece published in The Sydney Morning Herald, Medicare review blows apart the AMA’s ‘nothing to see here’ argument.

Philip’s re…

Medicare is once again in the spot light

4 Apr 2023

Medicare is once again in the spot light after an independent review by health economist Dr Pradeep Philip found the structural issues within Medicare system could lead to significant levels of fraud. He says Medicare is needs urgent reform and estimates up to $3 billion a year i…

ABC interview with Dr Margaret Faux, discussing Medicare compliance and GPs

16 Mar 2023

Watch Dr Margaret Faux on live TV ABC News channel, March 2023, discussing Medicare compliance and GPs.

 …

Synapse is delighted to announce that we are leading a national project to develop the non-admitted patient classification for the Kingdom of Saudi Arabia across 9 clinical streams

16 Mar 2023

Synapse Medical Services is delighted to announce that we are leading a national project to develop the non-admitted patient classification for the #Kingdom of Saudi Arabia across 9 clinical streams.

Project Team: P…

Arab Health 2023

27 Feb 2023

The end of January marked Synapse Medical Services 7th annual Arab Health conference in Dubai (home to one of our wholly owned offices), hosted at the Dubai World Trade Centre by Informa.

The 2023 edition was the 48th Arab Health Medical Expo, which has grown into one of the l…

Annette Panzera – Government and Corporate Relations Director

17 Feb 2023

We are delighted to announce Annette Panzera as our new Director Of Government and Corporate Relations at Synapse Medical Services.

Annette Panzera will be based out of our #Dubai office. Annette is an experienced health economist and policy advisor passionate about impro…

Synapse Connect December 2022 – So here it is, the end of another year!

20 Dec 2022

So here it is, the end of another year!
Welcome to our final update for 2022. It’s been a big year!

We have continued to improve our two software products – Aircoder and the Synapps MBS – and are excited to share that a completely new version of the app is currently in …

HL7 and openEHR, better together

3 Oct 2022

In the article, HL7 and openEHR are friends, not foes (published by Wild Health 28th September 2022), Professor Heather Grain discusses data systems HL7 and openEHR and the key advantages of using them together for a more coordinated healthcare data delivery system.

“These two…

Bulk-Billing Primary Health Clinic

6 Sep 2022

A consultancy project that Synapse has undertaken in 2022 has been to work closely with a bulk-billing primary health clinic that services a challenging population with complex needs.

Synapse was contracted, in a multi-phase project, to explore ways to ensure the future viabil…

Symptom-based Syndromic Surveillance, UAE

15 Aug 2022

Synapse is involved in an ongoing international stakeholder consultancy project focussed on AI enabled early detection of pathogens to enable countries to quickly ringfence and contain outbreaks of diseases such as Covid-19 before they become widespread.

Aircoder, our automate…

Synapse Connect July 2022

25 Jul 2022

Dear Synapse Network,

Welcome to our belated first newsletter for 2022, and boy is there a lot to update!

If there is one positive that’s come out of the ongoing Covid pandemic for us, it is that it has allowed us a period of consolidation and internal development, includ…

Advance Health Care Dubai 2022

20 Jul 2022

We’ve been receiving great coverage of our recent Data Driven Care Advance Health event in Dubai, featuring our CEO, Dr Margaret Faux & Business Development Director, Thom Soutter.

The event took place on Wednesday 22nd June at Dubai Science Park. Our CEO, Dr Margaret Fa…

COVID MBS items Explainer and FAQs, No. 64, 18 July 2022

18 Jul 2022

Dear Doctors and Health Care Workers

Hot off the press there are two new covid telephone item numbers for GPs which will commence tomorrow, and we also have an update about the 80/20 rule.

First the two new GP items.

We received an updated MBS file late this afternoon an…

COVID MBS items Explainer and FAQs, No. 63, 07 July 2022

7 Jul 2022

Dear Doctors and Health Care Workers

Just a quick update.

As we flagged in Bulletin 62, the department made an error last week, which is has now corrected.

Items 91834, 91835, 92431 and 92432 have now been officially removed from the MBS.

The 30/20 rule still has not …

Article by Adele Ferguson on the big losses of tax payer’s money from billing errors through Medicare system

5 Jul 2022

In the July 4, Financial Review opinion piece, Medicare fraud, errors are costing $7b a year, by Adele Ferguson, Dr Margaret Faux is interviewed about the billing errors of medical practitioners through Medicare system amounting to losses of billions of dollars a year.

Read th…

COVID MBS items Explainer and FAQs, No. 62, 01 July 2022

1 Jul 2022

Dear Doctors and Health Care Workers

Unsurprisingly, there was another 11th hour change announced late yesterday, and we have had a few excellent questions overnight. First though the announcement.

The Federal Health Minister, the Hon Mark Butler MP, has decided to postpone…

Synapse Coding Manager chosen as the co-chair for openEHR International Education Program Board.

1 Jul 2022

Congratulations to our digital health expert and coding manager, Heather Grain, who has been elected as co-chair for the openEHR international Education Program Board.

Heather has years of practical and strategic leadership in EHR and terminology design and development. A long…

COVID MBS items Explainer and FAQs, No. 61, 30 June 2022

30 Jun 2022

Dear Doctors and Health Care Workers

We have waited till the last minute to send this bulletin, and we’re glad we did because a revised 1 July MBS file landed in our inbox at 4.50pm today. Ten minutes before the official EOFY! Take a moment to think about that and what it me…

Article by Dana Daniel on the AHPRA inquiry into allegations on misconduct into the cosmetic surgery industry

8 Jun 2022

Read Margaret Faux’s comments on lifting the ban on testimonials for medical advertising, in the June 7th Sydney Morning Herald article by Dana Daniel, Scrapping ban on patient testimonials would give free rein to cosmetic ‘cowboys’, experts warn.

“I’m really worried a…

The Guardian article – Inflated bulk billing numbers and Medicare is haemorrhaging money

16 May 2022

In the May 14th, 2022 issue of The Guardian, Dr Margaret Faux discusses Medicare bulk billing and non-compliant billing within Australian health regulation.

“Working in the underbelly of our health system has taught me that trumpeting artificially hyped statistics is a sign of…

Telehealth a target in recent primary healthcare reforms

6 Apr 2022

Dr Margaret Faux and Dr Sylvia Pfeiffer are referenced in the article, Winners and Losers in New 10-Year Plan by Holly Payne, published on the Medical Republic website on 6th April, 2022. In this article you can find out more about the significant changes to healthcare in the ref…

New reforms will restrict access and equitability to healthcare

6 Apr 2022

A recent article,  Misleading VPR reforms will restrict equitable access to health care, published by the Hospital and Health Care website and written by Dr Margaret Faux and Dr Silvia Pfeiffer, discusses the impact of delivery of healthcare services when the Government implemen…

Article by Melissa Davey on Medicare findings

15 Mar 2022

Melissa Davey, Medical Editor of The Guardian, discusses Dr Margaret Faux’s review findings on Medicare. The results are quite shocking.

“We all know we’re paying for health everywhere. But we’re being told we’re not.” Dr Margaret Faux

Read the full article by M…

COVID MBS items Explainer and FAQs, No. 60, 10 February 2022

10 Feb 2022

Dear Doctors and Health Care Workers

We have received a handful of good questions over the past few weeks.

Here are the answers.

1. I have some patients where I do home visits in residential care. However, two facilities have COVID cases, and I want to convert to telehea…

top